Content Marketer @ SEOmonitor (closed)
Customer Service Representative
Our mission is to craft SEO solutions that proactively help digital agencies acquire, manage and retain more clients - clients like Uber, Expedia, Monster Jobs or Turkish Airlines, amongst others they pride themselves in (as do we).
We're a small team, based in Bucharest with a shared passion for the digital industry and the drive to move it forward.
A few things about us:
A bold (and a bit uncomfortable) move: at our latest townhall meeting, we split into teams and we all offered feedback for each of the company's objectives. We look at what works well and try to scale that. For what doesn't go so well, we look at correcting the process, rather than blaming the participants in said process.
We constantly run design sprints and customer interviews, to improve the product and give back to the industry.
Rather than "static" learning, we encourage experiments and role-play.
Each team is coached by people who've been through similar situations before - successfully so. We don't have to learn everything the hard way.
We have our own electrical push-scooter fleet, even before it was cool. There's gym reimbursement, fruit, nuts and natural light in the office. :)
Let's just say that this April we managed to get a Tesla 3 inside a conference hall (with a few centimetres to spare on the sides). And we had to drive it from Paris to London because... guess what? There is no Tesla 3 right-seater yet!
Every week we take 15 minutes to review objectives, both our individual ones and our contribution to the departmental and company-wide ones. We share our "pulse" for the week and honest conversations emerge from there.